Privacy Policy

Who We Are

Airmech is a UK compressed air services company providing servicing, repairs, installation, PSSR compliance, and compressor sales nationwide. We have been trading since 1980.

• Registered office: Unit 5 Anker Court, Alliance Close, Attleborough Fields Industrial Estate, Nuneaton CV11 6SD
• Company registration: 01520720
• Email: [email protected]
• Phone: 02476 345 658

Airmech is the data controller for personal data collected through this website.

What Data We Collect

We collect the following categories of personal data:

Information you provide directly:

• Name
• Email address
• Phone number (optional)
• Company name (optional)
• Enquiry type and message content

Information collected automatically:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring URL

We do not collect sensitive personal data (such as health information, religious beliefs, or political opinions).

How We Collect Your Data

We collect personal data through:

• Contact forms on this website, which are submitted to our customer relationship management system (GoHighLevel)
• Phone calls and emails to our team
• Cloudflare (our hosting provider), which may collect technical data for performance and security purposes
• Google Fonts, which are loaded from Google servers and may result in your IP address being transmitted to Google

How We Use Your Data

We use your personal data to:

• Respond to your enquiries
• Provide service quotations
• Fulfil our contractual obligations
• Send relevant service communications (we will not send marketing emails without your consent)

Legal basis for processing:

• Legitimate interest: responding to B2B enquiries and maintaining customer relationships
• Contractual necessity: processing data required to deliver our services
• Consent: where applicable, such as for marketing communications

How We Store and Protect Your Data

• Contact form data is processed via GoHighLevel, a CRM platform hosted in the United States. GoHighLevel participates in the EU-US Data Privacy Framework (and its UK extension), providing an adequate level of data protection for international transfers.
• This website is hosted on Cloudflare Pages.
• We retain enquiry data for as long as necessary to fulfil the purposes described in this policy, or as required by law.

We do not sell, trade, or rent your personal data to third parties.

Third-Party Services

We use the following third-party services that may process your data:

• Cloudflare (hosting, CDN, security). Cloudflare Privacy Policy
• GoHighLevel (CRM, form processing). GoHighLevel Privacy Policy
• Google Fonts (typography). Google Privacy Policy

Each third-party service processes data under its own privacy policy.

Cookies

This website does not set first-party tracking cookies or use analytics tools.

Cloudflare may set strictly necessary cookies (such as __cf_bm) for bot management and security. These are essential for the website to function and do not require your consent under UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

When Google Fonts are loaded, Google may process your IP address. Google does not set cookies through this process.

If our cookie usage changes in the future (for example, if analytics or e-commerce functionality is added), this policy will be updated accordingly.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access: request a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your personal data where there is no compelling reason for continued processing
• Right to restrict processing: request that we limit how we use your data
• Right to data portability: request your data in a structured, commonly used format
• Right to object: object to processing based on legitimate interest

To exercise any of these rights, contact us at [email protected] or call 02476 345 658. We will respond within one month.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this privacy policy from time to time. When we do, the "last updated" date at the top of this page will be revised. We encourage you to review this policy periodically.

Contact Us

For any questions about this privacy policy or how we handle your data, contact us:

• Email: [email protected]
• Phone: 02476 345 658
• Address: Airmech, Unit 5 Anker Court, Alliance Close, Attleborough Fields Industrial Estate, Nuneaton CV11 6SD