42 Answers

Compressed Air FAQ

Practical answers to the questions we hear most. From servicing schedules and PSSR compliance to leak detection, upgrades, and emergency hire.

Servicing & Maintenance

How often should a compressor be serviced?

Most rotary screw compressors need servicing every 1,000 to 2,000 running hours, or at minimum once per year. The exact interval depends on the compressor type, age, environment, and running pattern. We set service intervals based on manufacturer recommendations and actual operating conditions at each site.

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What guarantees come with the plan?

Three guarantees as standard. On Time Service Guarantee: we attend on the scheduled date or you receive a service credit. Paperwork and Reminder Guarantee: digital job sheets within 48 hours of every visit and automated reminders before every due date. First Cycle Easy Exit: if the service does not meet the agreed standard in the first billing cycle, you can exit the plan with no penalty.

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Do you service all compressor brands?

Yes. We service every major compressed air brand including CompAir, Hydrovane, Atlas Copco, Boge, Kaeser, and others. As authorised distributors for CompAir and Hydrovane, we carry genuine OEM parts for those brands. For other brands, we use approved parts that meet the original specification. No forced brand changes.

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Who is compressor servicing for?

Manufacturers and processors who rely on compressed air daily. Sites with mixed compressor brands and ages. Businesses moving from reactive callouts to planned maintenance. National operations that want one contract, one standard, and one report covering every site. Minimum unit size 5.5 kW.

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How does pricing work?

Pricing is per compressor per year, based on machine size, duty, and your chosen service interval. Billing runs on a 4 weekly cycle (13 cycles per year) so costs are spread evenly and predictable. We quote a fixed price after the site assessment. No hourly rates, no variable charges for standard PPM visits.

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Do you maintain treatment equipment from other suppliers?

Yes. We service dryers, filters, and condensate equipment from all manufacturers. As part of your Uptime Protection plan, treatment maintenance is included alongside compressor servicing. One contract covers everything.

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How do I know if my current treatment is adequate?

We can test your existing air quality against ISO 8573-1 and compare the results to what your process actually requires. Common signs of inadequate treatment include water in airlines, oil contamination on products, corrosion in pipework, and frequent pneumatic equipment failures.

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Breakdowns & Emergency

How quickly can you respond to a breakdown?

Same day or next day for most locations. Our average response time across all breakdown calls is under 24 hours. For contract customers, we offer priority response with guaranteed attendance windows.

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Do you repair all compressor brands?

Yes. We service and repair every major compressed air brand including CompAir, Hydrovane, Atlas Copco, Boge, Kaeser, Ingersoll Rand, and others. As authorised distributors for CompAir and Hydrovane, we carry genuine OEM parts for those brands and use approved parts for everything else.

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What types of breakdown do you handle?

All compressed air system failures including compressor motor faults, airend seizures, electrical and control failures, air and oil leaks, pressure drops, overheating, dryer faults, and condensate system problems. If it involves compressed air, we can fix it.

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Where do you cover?

We are based in Nuneaton, Warwickshire with national coverage across the UK. Core service areas include the Midlands, London, North West, Yorkshire, and all major industrial regions. For multi-site contracts, we deploy engineers and trusted subcontractors nationwide.

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What happens if you cannot fix it on the first visit?

If specialist parts are needed, we give you a clear timeline and confirmed next steps before we leave site. We can also arrange temporary hire compressors to keep you running while we source parts. You will never be left without a plan.

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How quickly can you deliver a hire compressor?

Same day where stock allows. For planned hires, we schedule delivery to your exact timeline. Emergency deliveries are prioritised and dispatched as soon as a suitable unit is confirmed available.

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Do you just deliver or do you set it up?

We deliver, connect to your compressed air system, and commission the unit. When the hire is complete, we collect it. You do not need to arrange any of the connection or disconnection work.

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What if the hire unit breaks down?

We replace or repair within 24 hours. Hire fees for the downtime period are refunded. That is our Working Unit Guarantee.

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Compliance & Regulations

Do I need PSSR compliance for my compressor?

PSSR 2000 applies to pressure systems where a defect could cause danger. This includes compressed air receivers, aftercoolers, and associated pipework in most commercial and industrial installations. If your system has a receiver (air tank), it almost certainly requires a Written Scheme of Examination under PSSR.

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What is the difference between PSSR and a Written Scheme of Examination?

PSSR (Pressure Systems Safety Regulations 2000) is the regulation. A Written Scheme of Examination is the document required under PSSR. The Written Scheme details what equipment needs examining, how it should be examined, and the maximum interval between examinations. PSSR is the law. The Written Scheme is how you comply with it.

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We already have insurance inspections. Do we still need PSSR?

Insurance inspections and PSSR examinations are not the same thing. Your insurer's inspection covers their risk. PSSR requires a Written Scheme prepared by a competent person, with examinations carried out to that scheme. Some insurers will coordinate both, but many do not. If you do not have a Written Scheme in place, insurance inspections alone may not satisfy PSSR requirements.

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Do you provide legal compliance advice?

We advise sensibly based on 45 years of practical experience with compressed air systems, but we do not provide legal advice. We can tell you what PSSR requires for your specific equipment, prepare your Written Scheme, coordinate examinations, and manage the documentation. For legal interpretation, we recommend consulting a specialist solicitor.

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What are the PSSR compliance guarantees?

On Time Documentation Guarantee: your compliance pack is delivered within 10 working days of examination, or you receive a credit. Clarity Guarantee: if the action list is unclear, we rework it at no charge. Level 3 clients also receive an Insurer Rework Credit if any documentation needs revising after insurer review.

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Installation & Upgrades

Do you handle everything or do I need other contractors?

We handle the full scope: compressor supply, pipework, electrics integration, air treatment, commissioning, and handover documentation. You do not need to coordinate other contractors. If specialist work is required (such as structural modifications), we arrange it and manage it within our programme.

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Can you work around our production schedule?

Yes. Every install is scheduled around your production windows. If the existing system needs to come offline, we arrange temporary air in advance so your operations are not interrupted. Weekend and out of hours work is available where needed.

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What if I need to change the scope mid project?

Any scope changes are documented as a variation order with a clear cost and timeline impact. Nothing extra happens without your written approval. Our No Surprise Labour Guarantee means you will never receive an unexpected labour charge.

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What brands do you install?

We are authorised distributors for CompAir, Hydrovane, and ABAC/Champion. We also install and commission other brands where your specification requires it. We recommend the right equipment for your application, not the brand that gives us the biggest margin.

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What happens after the install is complete?

You receive a full handover pack within 10 working days including as-built schematics, settings logs, and a maintenance schedule. Within three months we return for a Future Proofing Session to review system performance. Sign an Uptime Protection plan within 60 days and you get extended warranty or a free first service.

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How do I know which compressor to replace first?

Our audit identifies which units cost most in energy and repairs, ranked by impact and payback. You get a clear priority list so you can phase the work over months or years, starting with the machines that deliver the fastest return.

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Can I spread the cost of a new compressor?

Yes. Finance lease and operating lease options are available alongside outright purchase. Finance leases run 3 to 5 years and sit on your balance sheet. Operating leases keep the asset off balance sheet. Both can include installation and maintenance costs in the monthly payment.

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Will I need to stop production for an upgrade?

Most upgrades are completed with minimal or zero downtime. Where production continuity is critical, we provide temporary compressed air to bridge the changeover. Installation is planned around your operating windows.

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Do you only install CompAir and Hydrovane?

We are authorised distributors for CompAir, Hydrovane, ABAC, and Champion. We recommend the best fit for your application, not just one brand. If a different manufacturer suits your site better, we will tell you.

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Energy Savings & Audits

How much could we save by fixing compressed air leaks?

Most sites recover between 20 and 30% of wasted compressed air energy after a leak survey and repair programme. The exact figure depends on the age and condition of your pipework, but we have never surveyed a site and found nothing worth fixing. The report quantifies the savings in pounds so you can see the payback before committing to repairs.

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Will the leak survey disrupt production?

No. Ultrasonic detection works while the system is running under normal operating pressure. In fact, the system needs to be pressurised for accurate results. Our engineers work around your production schedule with no downtime required.

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How often should we do a leak survey?

We recommend annually for most sites. Compressed air systems develop new leaks continuously through vibration, thermal cycling, and general wear. An annual survey catches new leaks before they accumulate to the point where your compressors are working significantly harder than they need to.

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Can you fix the leaks as well as find them?

Yes. We can quote repairs separately after the survey, or include leak repair as part of your Uptime Protection service plan. The survey fee is credited against any repair work completed within 60 days, so the survey effectively pays for itself if you act on the findings.

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What equipment do you use for leak detection?

We use industrial grade ultrasonic leak detectors that identify leaks by the high frequency sound they produce, even in noisy factory environments. Each leak is measured and quantified, not just marked as present. This gives you accurate cost data rather than a vague list of locations.

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How long does a compressed air audit take?

A Focused Audit covering one or two areas takes half a day on site. A Full Performance Audit covering all six areas takes one to two days. Continuous Improvement Studies that require extended data logging may need a week of monitoring, but the loggers run alongside your existing system with no disruption.

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Will an audit disrupt production?

No. All data logging equipment runs alongside your existing compressed air system. There is no downtime, no isolation, and no interruption to your air supply. Our engineers work around your production schedule.

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Can I use the audit fee towards fixing the problems found?

Yes. The Implementation Credit means your audit fee is credited against any remedial work we complete within 60 days. If the audit identifies work worth doing, the audit effectively costs you nothing.

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Air Quality & Treatment

What type of dryer do I need?

It depends on your application. Refrigerant dryers suit most general industrial applications with pressure dewpoints around +3 degrees Celsius. Desiccant dryers are needed where lower dewpoints are required, such as outdoor pipework exposed to freezing temperatures or processes that need very dry air. We assess your specific requirements and recommend the right type.

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What about condensate disposal?

Compressed air condensate contains oil and cannot be discharged to drain without treatment. We supply and maintain oil water separators that treat condensate to discharge consent levels. Clean water goes to drain, concentrated oil waste is collected for licensed disposal. We can advise on your obligations and provide the right equipment.

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Can you help with breathing air compliance?

Yes. We supply and maintain breathing air treatment systems and provide air quality testing against BS EN 12021. This is critical for spray painting, shot blasting, and any application where workers breathe compressed air. Test certificates are provided for your compliance records.

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Do you test breathing air quality?

Yes. We test breathing air against BS EN 12021 standards, covering oxygen content, carbon monoxide, carbon dioxide, oil mist, odour, and moisture. Test certificates are provided for your compliance records.

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What do I actually get from a compressed air audit?

A written report with findings ranked by impact and cost to fix. Each recommendation includes a payback calculation so you can see exactly what the return is. You also get a Quick Wins Pack listing three to five no cost or low cost changes, plus a review meeting to walk through the findings and agree next steps.

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Still Have a Question?

Call us. We will give you a straight answer, not a sales pitch.